Brian S. Morgan, Ph.D.

Director, Assessment Services

Brian S. Morgan

Brian S. Morgan, Ph.D. is Director, Assessment Services at the Metrus Group. His most recent work has involved the design and implementation of strategic measurement systems, employee surveys, internal customer surveys, and employee/customer linkage studies. He has twenty-five years of experience in organizational consulting in the U.S. and abroad. Dr. Morgan has also developed U.S. and international employee attitude data bases, and has written numerous data base reports on trends in employee attitudes, human resource benchmarking, service quality, and the perspectives of CEOs in multinational companies on business issues.

Dr. Morgan is co-author of Hidden Drivers of Success: Leveraging Employee Insights for Strategic Advantage, published by SHRM in 2013. His work has appeared in many business publications, among them the Harvard Business Review, Handbook Of Business Strategy, Quality Progress, Change Management Handbook, Strategy and Leadership, and The Journal Of Strategic Performance Measurement, among other publications. In 2006 he co-authored the chapter on Strategic Employee Surveys in Getting Results from Employee Surveys, edited by Alan Kraut.

He was previously Director, Organization Diagnostics at Opinion Research Corporation, and, prior to that, was Director, Strategic Research Services at Hay Research for Management. He has been an Associate Professor in the Rider University Graduate Program for Administrators, and Assistant Professor of Psychology at Boston College and Merrimack College.

Dr. Morgan holds a B.A. in psychology and an M.S. in Industrial Psychology from San Francisco State University and a Ph.D. in Social Psychology from Wayne State University.

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